Thinking Outside The Box!
OUR TRAINER has 40 years of experience around the world in the Hospitality, Travel and Tourism Industries. The trainer's experience background is with Theme Parks, Airlines, DMC, Hotels, Resorts, Restaurants, Car Rental, Retail and Wholesale Businesses with Exceptional Results in each field.
OUR PROGRAM is short and to the point with direct impact on the business and each person’s performance. It help each individual improve their skills for continues positive growth, The formula is to blend marketing and Sales to enable the training process to show that customer service is built on quality knowhow of yourself, your product, and most of all your clients desire to buy and become a satisfied repeat customers.
"I was highly satisfied with the Customer Service Course we had with our trainer. I do think that I improved a lot of my Customer Service skills. It has helped me to effectively communicate, make better decisions, and mostly expand my understanding of empathy with our guests" DOMENICA
"It was a good course, I enjoyed it a lot!"
"The class was very good and interesting. It helped me to change the way we serve people and give them better service"
"Training session was well organized. Not only was the session very informative but the training material was also very interesting. I enjoyed everything and helped me to improve a lot of tasks at work"
We work around your time and date to set up the classes for your team. Each class takes 90 Minutes and we allocates 2 hours for Q&A. The class can have up to 20 people total for quality and immediate impact.
We provide the training material and work sheets for each individual, because we want to make it easy on you.
We believe in our program 100% and we know the program will impact your employees and business positively and quickly. Your investment is established with the idea of “Word of Mouth” is the best Marketing to take.
This is why we offer such a good investment you will be surprised with. YOU CAN MAKE IT HAPPEN; we are a phone call away, (407) 442-8000. Thank You.
Send us an email today to get more information on each service.